Throughout the evolution of communication technologies, the mantra of “voice is king” rings loud and clear. Voice is now becoming a preferred way of interacting with devices and applications due to the popularity of smart speakers, voice-enabled applications, and conversational artificial intelligence (AI).

The Radisys Engage In-Call Assistant—a carrier-grade speech analytics as a service—is an integrated voice processing solution that combines the ability to “listen and act” 
on spoken commands.